Stephanie 夫婦一行人 from Singapore

2015 08/20~08/25

We are honor to offer our service for Stephanie's group and the entire trip is accompanied by Joe (our No.1 tour guide). On the very first day, the car we prepared had air-con malfunction. In Taiwan's hot summer weather, we are sorry to make the clients feeling hot and humid in the car. Without considering the cost, we switch the transport the next day and to express our sincerity, we had upgraded the hotel to a 5 star hotel on the last day. Customer's satifaction is always our top priority, and receving good feedback from Stephanie after the tour is the biggest motivation to us.

  
我們接待了來自新加坡的Stephanie夫婦一行人。整趟行程由周經理（Joe）陪同。由於第一天安排的車子冷氣有點問題，在台灣炎熱的夏天令Stephanie 一行人感到車內悶熱，在此我們再次說聲抱歉。第二天不計成本我們馬上安排換車，客戶的滿意度一直是我們的堅持。為了表示我們的心意，在最後一天我們也主動把酒店升等為5星級的。旅途后的客戶滿意度調查，Stephanie 一行人表示滿意就是對我們最大的鼓勵~ 謝謝。